In our retail and shopping malls interview section, we engage with various professionals who are experts in the industry: managers, marketing executives, customer experience managers, technology and big data experts, consultants, and more.
Thanks to these professionals, we are able to showcase the current state of the sector from the perspective of those who face the day-to-day challenges and innovations. The experts share insights into how they have navigated through crises such as the Covid pandemic and post-pandemic challenges, economic fluctuations, price increases, and supply chain shortages. They also discuss how they have reinvented themselves to confront the growing influence of online commerce, one of their main competitors.
If you want to get to know these personalities and learn about their work in their respective shopping malls and stores, you shouldn’t miss any of these interviews.
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The Future of Shopping Malls: Experience, Sustainability and Data
Flame helps you to measure traffic at all touch points: passers-by, venue’s visits, floors, zones and much more. Consistently build conversion funnels and benchmark different venues to get to know hidden best practices while enhancing staff planning.
Ivana Ristic: “Shopping centers of the future will gain an entirely new dimension through digitalization”
Welcome to our interview series, where we explore the perspectives of industry leaders. Today, we have the pleasure of speaking with Ivana Ristic, Marketing Manager at Rajiceva Shopping Center. In this interview, Ivana discusses the current state of the shopping center industry as it stabilizes post-pandemic, highlighting a significant increase …
Agnieszka Mielcarz: “Data enables better communication with the customer”
Welcome to our interview series, where we explore the insights of industry leaders. Today, we are delighted to speak with Agnieszka Mielcarz, Asset Management Director at Mayland Real Estate. In this interview, Agnieszka discusses how the COVID-19 pandemic, inflation, and the global political situation have irreversibly transformed the commercial real …
Barry Loughran: “I see retail elevating as long as the brand can keep up with customer needs”
In a world where the retail landscape is constantly evolving, it’s crucial to gain insights from those at the forefront of the industry. Barry Loughran, the EMEA Retail Operations Manager at Dr. Martens, offers a unique perspective shaped by years of experience and a keen eye for emerging trends. In …
Pablo Roura: “Offline commerce is evolving to complement the online experience”
In the bustling world of retail, where innovation meets consumer demand, the role of property and expansion management plays a pivotal role in driving growth and success. Today, we have the pleasure of sitting down with Pablo Roura, CEO & Founder at Trabe Retail, a spanish company that helps retail …
Hugo Santos Ribeiro: “The future of retail will be marked by the integration of innovative technologies”
Welcome to an insightful interview with Hugo Santos Ribeiro, the Expansion Manager at Lidl Portugal. As a seasoned professional in the retail industry, Mr. Ribeiro brings a wealth of experience and expertise to our discussion on various aspects of the retail landscape. In this interview, we explore the dynamic challenges …
Gaetano Graziano: “AI is transforming the customer experience through the collection of vast amounts of data”
Meet Gaetano Graziano, the Deputy Executive Chairman of “ADCC” in Italy, a visionary leader shaping the future of retail and customer experience. His expertise illuminates the transformative impact of technologies like Artificial Intelligence (AI) and Big Data Analysis on large-scale retail and shopping centers. Graziano’s insights provide a compelling glimpse …
Emmanuel Marque: “It’s really efficient to get an overview of each asset with a compilation of data”
We introduce you to Emmanuel Marque, Real Estate Asset & Investment Manager at Nhood. Today we speak with a professional in the Real Estate in the Shopping Centers sector. Learn about how they are living the current situation, specifically in France; understand the challenges malls are facing according to new …
Frantisek Slapak: “Technology plays a key role to ensure maximum comfort for customers and tenants”
In this new interview we speak with Frantisek Slapak, Shopping Centre Asset Manager at CPI Property Group. Frantisek defends the survival of shopping centers against online shopping. He also highlights the need of innovate with technological tools to ensure customers and tenants to be confortable and to help them to …
Paolo Cirella: “Advanced technological tools become fundamental to compete and differentiate”
We spoke with Paolo Cirella, Retail Store Manager at Fratelli Rossetti. We spoke with this retail professional about the survival of physical commerce, and the importance of adaptation and flexibility for this business model. Paolo also mentions that “technological progress and the development of new technologies are essential aspects”, and …
Paulo Ferreira Gomes: “Digital revolution is not a threat, it is an opportunity”
In this new interview we speak with Paulo Ferreira Gomes, Property Manager at Centro Colombo (Sonae Sierra). Paulo highlights the opportunity that digital revolution means for the sector and the importance of taking advantage of it. This professional tells us about his vision for the future of the sector. Do …
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In our whitepapers you will find information of interest, analyzed in depth. Documents with a current theme, corroborated by experts, with exhaustive data and an in-depth analysis of the retail sector, shopping centers or the Horeca sector. Download them now!
