Empowering physical spaces with
data intelligence

Flame is an advanced analytics platform for physical spaces that combines video and a broad range of data with AI to enhance decision-making and overall venue performance.

Data-driven solutions for smart spaces

Flame helps you to understand your customers’ behavior, measure the performance of your physical spaces and connect with your visitors to increase loyalty.

MEASURE VENUE'S PERFORMANCE

Measure your traffic accurately to optimize your business

Flame enables the measurement of traffic at all touchpoints — including passers-by, venue visits, floors, and zones — based on people-counting data. It systematically builds conversion funnels and compares different venues to identify hidden best practices, thereby optimizing staff planning.

UNDERSTAND CUSTOMER'S BEHAVIOR

Analyze customer flow and improve customer experience

Understand your customers’ behavior by accurately analyzing their customer journey and tracking their movements and interactions across various touchpoints. Improve the customer experience in your physical spaces, increase customer loyalty and enhance your marketing actions.

CONNECT

Connect with your visitors and increase loyalty

Connect with your visitors in your physical spaces, collect their contact information, and target them with personalized marketing campaigns based on their location, interests, gender, age, or behavior.

Unlock HyperSensor's
full power

Our proprietary technology seamlessly integrates with your existing CCTV cameras and other data sources, including people counters, WiFi, and Bluetooth, treating them as a unified sensor. This enables seamless monitoring of visitors throughout the venue while prioritizing their privacy.

Relevant customers who trust Flame

We have been customers for years and intend to continue being so. To summarize our experience in a short phrase: Flame tells you what you can’t see sitting in an office or taking a walk through the mall lobby. It brings you closer to the customer from the moment they pass by the center until they’re inside, and gives you the opportunity to reach them through various personalized tools.

Irene Cuadrado

Marketing & Specialty Leasing manager ABC Serrano (Savills)

The data provided by Flame helps us adapt to our clients who are increasingly demanding and to the brands that demand more and more information from us. They want to know who the customers are, when they come, how often they come, how much they spend… Data helps us make better decisions and differentiate ourselves from our competition.

Lucas Madiedo

Digital Transformation Manager - Merlin Properties

Thanks to technology, our network now has a system capable of reporting valuable information about our business activity. Knowledge about the intentions and activity of our customers in our stores is an intangible asset to exponentially increase our profitability.

Jacques Ferrándiz Fuster

Alain Afflelou Web Project Coordinator

Being able to have a secure Wi-Fi connection in any area of the hotels is a way to build trust and the fast and simple connection is an aspect that customers appreciate. Flame allows us to know the tastes and demands of the clients and to hit the mark in our proposals towards them.

Bernat Real

IT Director of Hotels VIVA

Nice to work with Flame analytics as a strategic partner. Reliability to be able to analyze our store performance. Cash Converters Spain is Innovation.

Manuel Fernández

CIO Digital Transformation - Cash Converters

Thank you Flame analytics for joining us in the exciting challenge of offering our visitors a total omnichannel experience!

Vicente Alemany Climent

Innovation & Marketing Coordinator, Retail Asset Services en Cushman & Wakefield

Thanks to Flame we have managed to retain our customers, increase the return on investment (ROI) and improve business performance. It is a very visual tool and very easy to use. For us, knowing the flow of client movements as well as how they behave has been vital.

Luis Simón

Manager of the Plaza Éboli CC

Flame is a very visual platform with which you get an idea of everything that happens in our restaurants. We are having a very positive experience using it. With Flame we don’t just leave it to chance, instead, we focus on specific clients.

José Miguel de Miguel Peña

Manager of Esplore Restaurants in ILUNION