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Discover the emerging trends and how industry are setting a cutting-edge pace.
OUTSTANDING
Ekaterina Kirichenko: “To stay relevant malls have to offer much more than just shopping experience”
Shopping Experience is not enough! Excited to share our latest interview with Ekaterina Kirichenko, Business Partner, Concept and CX at INGKA Centres, covering Portugal, Spain, Italy, France, and the UK! Dive into Ekaterina’s insights on how customer behavior has evolved, the biggest challenges shopping centers face today, and the pivotal role of technology in creating exceptional customer experiences. Discover why
Flame Webinars
Explore this section to access all our webinars. In these sessions, a member of the Flame team or an esteemed industry professional shares insights on trends, news, and innovations, offering valuable advice to optimize your businesses and enhance profitability. Don’t miss out!
Interviews & Podcasts
Press
Prestigious publications such as El País, El Mundo, ABC, Cinco Días, Expansión, Emprendedores, or La Razón have featured Flame, dedicating space to our platform. Additionally, we have been featured on numerous occasions in radio and television programs.
Case Studies
- Case Studies, Casos de éxito
Irene Cuadrado
Marketing & Specialty Leasing manager ABC Serrano (Savills)
The data provided by Flame helps us adapt to our clients who are increasingly demanding and to the brands that demand more and more information from us. They want to know who the customers are, when they come, how often they come, how much they spend… Data helps us make better decisions and differentiate ourselves from our competition.
Lucas Madiedo
Digital Transformation Manager - Merlin Properties
Thanks to technology, our network now has a system capable of reporting valuable information about our business activity. Knowledge about the intentions and activity of our customers in our stores is an intangible asset to exponentially increase our profitability.
Jacques Ferrándiz Fuster
Alain Afflelou Web Project Coordinator
Being able to have a secure Wi-Fi connection in any area of the hotels is a way to build trust and the fast and simple connection is an aspect that customers appreciate. Flame allows us to know the tastes and demands of the clients and to hit the mark in our proposals towards them.
Bernat Real
IT Director of Hotels VIVA
Nice to work with Flame analytics as a strategic partner. Reliability to be able to analyze our store performance. Cash Converters Spain is Innovation.
Manuel Fernández
CIO Digital Transformation - Cash Converters
Thank you Flame analytics for joining us in the exciting challenge of offering our visitors a total omnichannel experience!
Vicente Alemany Climent
Innovation & Marketing Coordinator, Retail Asset Services en Cushman & Wakefield
Flame Whitepapers
Download complimentary whitepapers covering the realms of retail, shopping malls, hotels, and more.
Explore technological trends, best practices, and much more. In our whitepapers, you’ll discover in-depth and expert-analyzed information. These documents cover current themes, supported by experts, providing comprehensive data and a thorough analysis of the retail sector, shopping centers, Hospitality… Download them now!
