Connect with your visitors and customers
Connect with your visitors in physical spaces, gather their contact information, and send them personalized marketing campaigns tailored to their location, interests, gender, age, or behavior.
Features
Design custom connection flows. Use the best login method: Facebook, Twitter, etc. Or a custom form. Create landing pages that take the user to your website, RRSS, etc. Set the duration of the connection, language, SSIDs by zones, etc. Identify your clients: name, email, gender, age, number of visits, etc. Comply with GDPR.
Create and send email or SMS campaigns. Activate campaigns by triggers and send them at the most convenient moment. Send Push campaigns to customers’ mobile phones. Customize the onboarding process. Flame can be integrated with digital signage devices or with mobile applications through SDK to send personalized campaigns.
Flame can be integrated with mobile applications through its SDK to send custom campaigns. It allows access to the Wi-Fi network for guests without the need for authentication in the captive portal. Send personalized push messages to customer audiences according to the campaign designed from the CRM. Send push messages based on the client’s location through geofences and beacons. Receive alerts about the presence of clients and activate commercial and marketing actions.
To facilitate the management of temporary Wi-Fi access for visitors to corporate offices or company headquarters without relying on tools to control the company’s Wi-Fi network. Authorized corporate employees (e.g., reception/visitor accreditation areas) can easily create temporary accounts for visitors’ devices, such as smartphones and laptops, to connect to the internet using a dedicated Wi-Fi network.
Designed to serve loyalty marketing and retention marketing programs, including cross-selling initiatives in shopping malls. Customers can instantly validate purchases by uploading a photo of the sales receipt using their mobile devices. Flame AI-powered OCR software matches and retrieves vendor, brand, and store information. Customers immediately receive information about the rewards they have earned based on their loyalty program profiles.
Build a high-quality customer database
- And exponentially increase your community of followers organically and optimally.
- Streamline your marketing efforts by acquiring a database of genuine customers.
Execute targeted marketing campaigns
- Send well-segmented, targeted, and precise marketing campaigns.
- Tailor your messages to the specific audience that matters to you
Improve customer experience
By providing customers with personalized offers, you can enhance their experience, resulting in increased satisfaction and loyalty.
Discover how it works
Our proprietary technology leverages with your existing CCTV cameras and other data sources, including people counters, WiFi, and Bluetooth, treating them as a unified sensor. This enables seamless anonymous monitoring of visitors throughout the venue while prioritizing their privacy
Connect other sources
Flame plug & play connectors integrate data from WiFi, People Counters, IoT sensors, Data Lakes, ERP, etc
Make the best decisions
Flame delivers the best insights through its powerful dashboard and standard API.
Plug & Play
Flame can leverage existing standard CCTV cameras, WiFi/BLE, IoT sensors, etc.
Privacy by design
Flame does not use biometric data or store video or images.
Trusted by the best brands
The data provided by Flame helps us adapt to our clients who are increasingly demanding and to the brands that demand more and more information from us. They want to know who the customers are, when they come, how often they come, how much they spend… Data helps us make better decisions and differentiate ourselves from our competition.
Lucas Madiedo
Digital Transformation Manager - Merlin Properties
Thanks to technology, our network now has a system capable of reporting valuable information about our business activity. Knowledge about the intentions and activity of our customers in our stores is an intangible asset to exponentially increase our profitability.
Jacques Ferrándiz Fuster
Alain Afflelou Web Project Coordinator
Being able to have a secure Wi-Fi connection in any area of the hotels is a way to build trust and the fast and simple connection is an aspect that customers appreciate. Flame allows us to know the tastes and demands of the clients and to hit the mark in our proposals towards them.
Bernat Real
IT Director of Hotels VIVA
Nice to work with Flame analytics as a strategic partner. Reliability to be able to analyze our store performance. Cash Converters Spain is Innovation.
Manuel Fernández
CIO Digital Transformation - Cash Converters
Thank you Flame analytics for joining us in the exciting challenge of offering our visitors a total omnichannel experience!
Vicente Alemany Climent
Innovation & Marketing Coordinator, Retail Asset Services en Cushman & Wakefield
Thanks to Flame we have managed to retain our customers, increase the return on investment (ROI) and improve business performance. It is a very visual tool and very easy to use. For us, knowing the flow of client movements as well as how they behave has been vital.
Luis Simón
Manager of the Plaza Éboli CC
Flame is a very visual platform with which you get an idea of everything that happens in our restaurants. We are having a very positive experience using it. With Flame we don’t just leave it to chance, instead, we focus on specific clients.
José Miguel de Miguel Peña
Manager of Esplore Restaurants in ILUNION
At Pompeii stores we use Flame analytics every day and our experience with the tool is very good.
Carlos Mancebo
Sales & Expansion Director POMPEII BRAND