Optimizing Customer Experiences in Shopping Malls Through Data Analytics
Flame helps you to measure traffic at all touch points: passers-by, venue鈥檚 visits, floors, zones and much more. Consistently build conversion funnels and benchmark different venues to get to know hidden best practices while enhancing staff planning.
Gaetano Graziano: “AI is transforming the customer experience through the collection of vast amounts of data”
Meet Gaetano Graziano, the Deputy Executive Chairman of “ADCC” in Italy, a visionary leader shaping the future of retail and customer experience. His expertise illuminates the transformative impact of technologies like Artificial Intelligence (AI) and Big Data Analysis on large-scale retail and shopping centers. Graziano’s insights provide a compelling glimpse …
Emmanuel Marque: “It’s really efficient to get an overview of each asset with a compilation of data”
We introduce you to Emmanuel Marque, Real Estate Asset & Investment Manager at Nhood. Today we speak with a professional in the Real Estate in the Shopping Centers sector. Learn about how they are living the current situation, specifically in France; understand the challenges malls are facing according to new …
Frantisek Slapak: “Technology plays a key role to ensure maximum comfort for customers and tenants”
In this new interview we speak with Frantisek Slapak, Shopping Centre Asset Manager at CPI Property Group. Frantisek defends the survival of shopping centers against online shopping. He also highlights the need of innovate with technological tools to ensure customers and tenants to be confortable and to help them to …
Paulo Ferreira Gomes: “Digital revolution is not a threat, it is an opportunity”
In this new interview we speak with Paulo Ferreira Gomes, Property Manager at Centro Colombo (Sonae Sierra). Paulo聽highlights the opportunity that digital revolution means for the sector and the importance of taking advantage of it. This professional tells us about his vision for the future of the sector. Do you …
Gr茅gory Pertus: “New technologies introduced in physical shops allow to give customers unique experiences”
Today we speak with Gr茅gory Pertus, Shopping Center Manager at Focus Bydgoszcz from G City Europe. Gr茅gory dedicates this interview to make a general view of the Shopping Center sector, focusing on topics related with the way physical shops have changed and adapted their strategies to evolve in a challenging …
Dario Cazzola: “Shopping Center is a living element that evolves every day and reflects the evolution of society”
In this interview, we introduce you to Dario Cazzola, Chief Leasing Manager at CARMILA. This professional from the shopping center sector talks with us about how the sector has evolve thought the excepcional situation we have lived. Dario highlights the in order to be successful it is important that shopping …
Zsolt K谩kosy: “Brick and mortar retail is still strong since people are eager for in-person experiences”
Today we speak with Zsolt K谩kosy, Property Management Director of ICON REAL ESTATE MANAGEMENT. Zsolt offers us his opinion regarding the current situation of the shopping Center sector. He highlights that the brick and mortar retail stores will survive because of the need of customers to touch and feel some …
Alexis Martin: “The collection of qualified data allows us optimal segmentation and more effective communication”
Do you want to know what Alexis Martin, Manager of the Intu Xanad煤 Shopping Center, thinks about the situation in the sector? Stay to read this interesting interview. Alexis tells us about the good progress the sector is going through, with sales figures higher than in pre-pandemic times. He stresses …
Stefano Giorgi: “The virtue of physical stores is to offer physical contact with goods and people”
In this new interview we speak with Stefano Giorgi, Property Manager at Oriocenter. Stefano is convinced that physical stores are not going to disappear and bases his response on the fact that consumers ask for contact with the products and with the brand, what become the virtue of physical stores …
Santiago Arzola: “The mall of the future will be based on experiences and digitalization”
Today we speak with Santiago Arzola, Manager of the new Open Mall Lanzarote. Santiago offers us his opinion regarding the current situation of the sector and, in particular, its situation in the Canary Islands. He understands how the shopping center sector, despite having suffered strong setbacks in recent years, has …
Download free whitepapers about the world of retail, shopping malls, hotels, etc. Technological trends, good practices and much more.
In our whitepapers you will find information of interest, analyzed in depth. Documents with a current theme, corroborated by experts, with exhaustive data and an in-depth analysis of the retail sector, shopping centers or the Horeca sector. Download them now!
