In our interviews and surveys section for shopping centers, we engage with various industry professionals: managers, marketing executives, customer experience managers, technology experts, big data specialists, consultants, and more.
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Thanks to these professionals, we can showcase the current situation of the sector from the perspective of individuals who face the daily challenges and innovations. The experts share insights on how they have responded to crises such as Covid and the post-pandemic period, economic fluctuations, price increases, supply shortages, and how they have reinvented themselves to confront online commerce, one of their main competitors.
In these interviews, you’ll find ideas on achieving increasingly challenging customer loyalty, how optimal experiences are generated today, innovations, trends, common issues, and how these experts tackle them in their respective shopping centers. Another focal point in these interviews and surveys is the role of technology in this ever-changing and competitive environment.
At Flame Analytics, we want you to learn from those who know the most about the shopping center sector. That’s why we seek profiles with extensive experience in the industry, allowing their expertise to help us understand how these large retail spaces overcome each obstacle and provide excellent experiences to their customers.
If you want to get to know these personalities and how they work in their respective shopping centers, don’t miss any of these interviews and surveys.
Key Metrics to Evaluate the Success of Your Black Friday Campaign
Flame helps you to measure traffic at all touch points: passers-by, venue’s visits, floors, zones and much more. Consistently build conversion funnels and benchmark different venues to get to know hidden best practices while enhancing staff planning.
Mariyó Bravo: “The mall of the future should be connected, sustainable, and full of emotions”
Mariyó Bravo, Project Director at Mallplaza, thinks that maintaining the wow effect on customers and getting to personalize the experience are the biggest challenges for real estate companies. “To maintain consumer loyalty we must first get to know them, recognize them, pamper them and make their stay easy”.
…Download free whitepapers about the world of retail, shopping malls, hotels, etc. Technological trends, good practices and much more.
In our whitepapers you will find information of interest, analyzed in depth. Documents with a current theme, corroborated by experts, with exhaustive data and an in-depth analysis of the retail sector, shopping centers or the Horeca sector. Download them now!