AI in Retail Analytics: Transforming Physical Store Intelligence
Flame helps you to measure traffic at all touch points: passers-by, venue’s visits, floors, zones and much more. Consistently build conversion funnels and benchmark different venues to get to know hidden best practices while enhancing staff planning.
Elisa Ottaviani: “Retail will have to offer unique experiences involving all 5 senses”
In this exclusive interview, we speak with Elisa Ottaviani, Retail Director at Roberto Cavalli, to explore the evolving dynamics of the retail sector. Elisa shares her insights on the future of offline retail, the impact of technology on customer engagement, and the importance of creating meaningful, in-person experiences. As the …
Renata Fava: “Technology has become an indispensable force in modern retail”
In this interview with Renata Fava, we explore the present and future of the retail sector, an industry undergoing constant transformation. Renata shares her insights on the coexistence of physical and online retail, emphasizing that brick-and-mortar stores won’t disappear but will reinvent themselves to provide more immersive and personalized customer …
Mariana Pais: “Technology is a powerful tool in maximizing retail results”
In an ever-evolving retail landscape, marked by rapid digitalization and shifting consumer behaviors, the balance between online and offline channels has become a critical focus for brands worldwide. In this interview with Mariana Pais, a renowned Fashion Retail Consultant, we explore key insights into the current state of retail, the …
Svetlana Suchkova: “You should have a customer experience manual that serves as a bible for all employees”
Customer experience is the axis upon which the success of any fashion retail brand revolves. This is something that Svetlana Suchkova, founder of Vega Retail, not only understands perfectly but has also made the core of her business philosophy. With over 20 years of experience in the sector, and a …
Fabrizio Cappuccini : “Retail is an industry undergoing significant evolution”
We had the privilege of interviewing Fabrizio Cappuccini, Retail Director at Trony, who shared his expert views on the current and future landscape of the retail sector. Fabrizio envisions a bright future for retail, full of new developments and value generation for both customers and companies, driven by a commitment …
Francesca Mastrocola: “Retailers must provide a holistic experience, rethinking and innovating the store”
At Flame, we had the pleasure of interviewing Francesca Mastrocola about the ever-evolving retail sector. With extensive experience in the industry, specializing in fashion and retail, and expertise in Behavioral Sciences, she provided deep insights into the enduring relevance of offline stores, the unique advantages of online versus offline shopping, …
Miguel Murta Cardoso: “Technology is crucial in the retail sector”
At Flame we have had an insightful interview with Miguel Murta Cardoso, a prominent expert in the retail sector, Head of Retail at Sensei. In this conversation, Miguel delves into the crucial role of technology in retail, the pros and cons of online versus offline shopping, and the significant challenges …
Barry Loughran: “I see retail elevating as long as the brand can keep up with customer needs”
In a world where the retail landscape is constantly evolving, it’s crucial to gain insights from those at the forefront of the industry. Barry Loughran, the EMEA Retail Operations Manager at Dr. Martens, offers a unique perspective shaped by years of experience and a keen eye for emerging trends. In …
Pablo Roura: “Offline commerce is evolving to complement the online experience”
In the bustling world of retail, where innovation meets consumer demand, the role of property and expansion management plays a pivotal role in driving growth and success. Today, we have the pleasure of sitting down with Pablo Roura, CEO & Founder at Trabe Retail, a spanish company that helps retail …
Hugo Santos Ribeiro: “The future of retail will be marked by the integration of innovative technologies”
Welcome to an insightful interview with Hugo Santos Ribeiro, the Expansion Manager at Lidl Portugal. As a seasoned professional in the retail industry, Mr. Ribeiro brings a wealth of experience and expertise to our discussion on various aspects of the retail landscape. In this interview, we explore the dynamic challenges …
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