Ensuring a Safe and Satisfying Shopping Experience During Peak Holiday Crowds
Flame helps you to measure traffic at all touch points: passers-by, venue’s visits, floors, zones and much more. Consistently build conversion funnels and benchmark different venues to get to know hidden best practices while enhancing staff planning.
How Implementing A.I. in Retail Settings Can Benefit Employees
With new tech constantly emerging and evolving that drives us even further into a digitally controlled world, there is growing concern that robots and technology will render humans — or human labor — useless. However, these fears that machines will replace labor and service jobs are often unwarranted and exaggerated.
…Nina Kavaliova: «Technological innovation is linked to improving the customer experience»
Today we speak with Nina Kavaliova, Shopping Center Manager of the Diagonal Mar Shopping Center. Nina has a very positive vision for the future of this sector, in which offering a perfect customer experience that meets consumer expectations is essential, and for what technology means a great ally. Do you …
Flame in Porch: How to Increase Your Customer Service
Today, digitization is crucial for boosting the value of businesses. Because of this, developing a customer service plan is crucial for your business. Porch has assembled some experts (including Flame Analytics) in customer care if they are looking for suggestions on how to serve customers and expand their online and …
5 Actionable Tips to Take Your Retail Business to the Next Level
Stagnation is one of the most dangerous threats to any retail business – you need to constantly evolve and aim to deliver higher-quality services if you want to remain competitive. Unfortunately, it can be difficult to know exactly where to start, especially if you are new to the business world. …
7 Hacks for Engagement Customers
The main task of any business is to increase and attract the number of new customers and retain the regular ones. Everything is effortless: there are consumers for the specific product—the business has active sales, profits grow, and the business thrives. And if there are no consumers for the product—no …
Flame visits the NRF Retail Big Show 2023 in New York
More than 40,000 people from more than 400 countries. More than 400 speakers in more than 200 sessions. These incredible numbers sum up one of the top events of the year in the Retail sector and the world’s largest convention and expo for retail companies. We are obviously talking about …
Marketing Trends of the Future of Retail
It’s often difficult to anticipate the future and where the best business practices are heading. But in the case of progressive marketing tactics, there’s a clear trajectory that many businesses are gearing toward. Artificial Intelligence has been gradually sculpting the modern digital playing field wherein we do business. From automated …
Challenges and Trends of Shopping Centers in 2023
Shopping centers have been facing enormous challenges and have undergone an incredible number of changes in recent years, and this will not be less throughout 2023. This year will be one of consolidation of the sector and of demonstrating, once again, the resilience of shopping centers. It is one of …
5 Ways AI Technology Can Modernize Brick-And-Mortar Retail
Let me guess. As a brick-and-mortar business owner, you are intrigued by the possibility of digital marketing positively influencing your connection to existing and potential customers. You are probably also looking for ways to generate customer loyalty, facilitate customer engagement, increase sales, or maybe even all of the above. Do …
6 Ways To Generate Revenue With Smart Advertising Technology In A Shopping Mall
The quicker you can complete tasks in a shopping mall, the more time you have to browse through other stores or run errands. Smart technology allows that kind of convenience where tasks that generally need two people to perform can be done by a consumer alone. In addition to the …
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