In our retail and shopping malls interview section, we engage with various professionals who are experts in the industry: managers, marketing executives, customer experience managers, technology and big data experts, consultants, and more.
Thanks to these professionals, we are able to showcase the current state of the sector from the perspective of those who face the day-to-day challenges and innovations. The experts share insights into how they have navigated through crises such as the Covid pandemic and post-pandemic challenges, economic fluctuations, price increases, and supply chain shortages. They also discuss how they have reinvented themselves to confront the growing influence of online commerce, one of their main competitors.
If you want to get to know these personalities and learn about their work in their respective shopping malls and stores, you shouldn’t miss any of these interviews.
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Flame Traffic: The Future of Foot Traffic Analytics
Flame helps you to measure traffic at all touch points: passers-by, venue’s visits, floors, zones and much more. Consistently build conversion funnels and benchmark different venues to get to know hidden best practices while enhancing staff planning.
Alfredo Gonzalez Canovas: “The future of retail is not about choosing between physical and digital, but blending them”
As the retail sector navigates an era of unprecedented transformation, the question arises: Will offline retail disappear? The answer, according to Alfredo Gonzalez Canovas, Business Development Manager at 1stdibs.com, is a resounding no. Offline retail is not vanishing; it’s evolving. This shift reflects the growing demands of modern shoppers, who …
Michael Naccache: “Offline retail will never disappear, but transforming it is the key to success”
At Flame Analytics, we always strive to gain insights from industry experts to delve deeper into the challenges and opportunities within the retail sector. This time, we had the pleasure of interviewing Michael Naccache, Retail Manager and Sales Director Italy at Portobello SPA. Michael shared his perspective on key topics …
Thomas Bove: “The future of retail lies in omnichannel strategies where offline and online channels work together”
In the dynamic world of retail, where digital transformation and evolving consumer expectations continue to redefine the landscape, the balance between online and offline channels remains a hot topic. To gain deeper insights into these challenges and opportunities, we had the privilege of speaking with Thomas Bove, Marketing Communications Manager …
Taddeo Bruno: “This is retail, not rocket science—let’s keep it simple”
In this interview, we sit down with Taddeo Bruno, International Markets & Retail Director at illycaffè, to explore the evolving dynamics of the retail sector. Taddeo Bruno firmly believes that physical retail is here to stay—but it must transform. Stores are no longer just product containers; they are becoming immersive …
Tyla Jurgens: “Customer loyalty is achieved through consistency, transparency and building trust”
In this new interview, we sit down with Tyla Jurgens, Marketing & Strategy Manager at AVENIR, a Berlin-based circular fashion brand with a strong focus on purpose-driven practices. As the retail industry evolves in a rapidly changing digital landscape, Tyla shares her insights on the future of offline retail, the …
Joana Gomes: “Offline stores will go through a profound transformation process to elevate the shopping experience”
How can we elevate the shopping experience? In this conversation with Joana Gomes, Retail & Education Director at Roudolph Arié Perfumaria e Cosmética, we explore the current and future landscape of retail, particularly in the luxury and beauty sectors. Joana offers a compelling take on the enduring importance of offline …
Elisa Ottaviani: “Retail will have to offer unique experiences involving all 5 senses”
In this exclusive interview, we speak with Elisa Ottaviani, Retail Director at Roberto Cavalli, to explore the evolving dynamics of the retail sector. Elisa shares her insights on the future of offline retail, the impact of technology on customer engagement, and the importance of creating meaningful, in-person experiences. As the …
Renata Fava: “Technology has become an indispensable force in modern retail”
In this interview with Renata Fava, we explore the present and future of the retail sector, an industry undergoing constant transformation. Renata shares her insights on the coexistence of physical and online retail, emphasizing that brick-and-mortar stores won’t disappear but will reinvent themselves to provide more immersive and personalized customer …
Mariana Pais: “Technology is a powerful tool in maximizing retail results”
In an ever-evolving retail landscape, marked by rapid digitalization and shifting consumer behaviors, the balance between online and offline channels has become a critical focus for brands worldwide. In this interview with Mariana Pais, a renowned Fashion Retail Consultant, we explore key insights into the current state of retail, the …
Svetlana Suchkova: “You should have a customer experience manual that serves as a bible for all employees”
Customer experience is the axis upon which the success of any fashion retail brand revolves. This is something that Svetlana Suchkova, founder of Vega Retail, not only understands perfectly but has also made the core of her business philosophy. With over 20 years of experience in the sector, and a …
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In our whitepapers you will find information of interest, analyzed in depth. Documents with a current theme, corroborated by experts, with exhaustive data and an in-depth analysis of the retail sector, shopping centers or the Horeca sector. Download them now!
