Georganne Bender is a consumer anthropologist, speaker, award-winning writer, author, consultant and one-half of the KIZER & BENDER Speaking team. Georganne and her partner Rich Kizer are contributors to MSNBC’s television program Your Business. They made Meetings & Conventions Magazine’s list of Meeting Planners Favorite Keynote Speakers and were named two of Retailing’s Most Influential People. As global retail thought leaders, KIZER & BENDER are listed among the Top 40 Omnichannel Retail Influencers, Top 100 Retail Influencers, and the Top Retail Industry Experts to Follow on Social Media. Their award-winning Retail Adventures Blog is consistently listed among important retail and small business blogs. KIZER & BENDER serve as BrainTrust panelists for RetailWire and are partners and emcees for the popular Independent Retailer Conference.Read more
Regarding the current situation of the retail trade, its past and, above all, its future, we spoke in our interviews with all the experts in the sector. With them, we talked about how to achieve the desired loyalty of customers, how to generate optimal shopping experiences, innovations, trends and problems.
Each expert gives us their vision and gives us their point of view on a sector that does not go through its best moment but that, at the same time, offers multiple opportunities for those who adapt to these new times. And, all agree that the physical store will not disappear, although it will have to reinvent itself to survive and the merger between the purchase and offline will mark the future of retail.
Linda Johansen-James is Founder of International Retail Group, a Global Retail Management and Consulting Firm. She is very optimistic about the future of retail and thinks that “digitally native brands and entrepreneurs looking to launch their brand in retail will have a better chance of success now”.Read more
We speak with Doug Stephens, Founder of Retail Prophet, a global advisory service. In his opinion, retailers should be looking at their physical stores as an experiential media point for the purpose of customer acquisition.Read more
Today we talk about retail with Frank Olivo, CEO at Sagapixel. He is quite optimistic about the future of retail but not in its current form. He thinks that, as we spend more and more time online, people will crave more in-person experiences. “Retail can take advantage of that and technology can enhance it”. Do not miss our interview.Read more
Today we speak about retail with Yazan Hijazin, Retail Consultant and MBA Profesor. Yazan tells us that retail has been in a continuous state of change before COVID-19, and now, where fear and uncertainty is the general state of mind, it is put under huge pressure. Therefore, he sees the death of many mediocre retailers which wont be able to ride the wave of change.Read more
Matthew Brown, Retail Futurist & Trend Speaker, is optimistic and thinks that retail isn’t going anywhere, nor bars restaurants or cinemas. For them, Covid is going to be another shock to the system. “Many businesses won’t survive but we are also going to see a huge amount of innovation coming out of all of this”.Read more
Jason McNary is Global Board Member & CEO in Americas of UNO de 50. He’s an Experienced Non-Executive Director & Nomination Committee Member, fashion and digital Global Executive and Board Member with Private Equity experience. In this post-covid situation, He’s exited about the future of retail and says that brands must change the way they reach the customer.Read more
Wizz Selvey is an experienced retail executive specialising in brand building, buying, marketing and sales development across multiple product categories, Speaker and Customer Experience expert. Today we talk with her about the future of retail in this “new normality”. Although we are in the time of changes, Wizz is optimistic about the future of retail and ensures that ” it’s a great opportunity for the local high street”.
For Christopher Brooks, one of the weakness of brick and mortar retail is to try and replicate the efficiency of online. Christopher is CEO of Clientship and an International CX transformation specialist. He thinks that retail is under pressure from many directions. Although, over 80% of sales happening offline, the retail sector has potential for much channel development. Read more
Howard Saunders, known as The Retail Futurist, thinks that many of our legacy retailers will disappear. Writer, speaker and designer, Howard sees retail future as messy but also remarkable.