Many things have evolved globally now, and changed shopping styles are one of the highlights of this brave new world. Gone are the days when vendors in the streets selling everything they could get their hands on. Brick and mortar shops have been here for thousands of years now, but the advent of the internet has changed everything. The superior benefits of online shopping have encouraged people to change their routines of buying from physical stores. But here in this article, you will find valid reasons why you should still prefer buying from brick and mortar stores, keep reading!
Rich Shopping Experience
It is no myth that we prefer entertainment and hanging with like-minded people. The brick-and-mortar stores provide endless entertainment and even that with a personalized touch. Physical stores understand that people love to move through the aisles, listen to good music inside the store, and interact with people around them. These stores also introduce special products for people from different walks of life.
You will often find that shopping stores have organized some fun events or holding a product launch ceremony that can be perfect for spending some quality time and buying products at discounts. And one of the things that you should always buy from physical stores is that you can make money while walking in the stores! You wouldn’t want to miss the opportunity of earning money while all you need to do is to walk, right?
There is no doubt that people are not always happy while shopping online. Many reasons like shortage of time can encourage people to rely on ecommerce, but they still can’t enjoy the exact experience like shopping in any local store. For example, many online shoppers don’t receive the same products as advertised in online stores. Your money is important for you, right? You and any other shopper would never want to fall for an online shopping scam.
Well, checking the product before buying isn’t a problem with physical stores. You can walk up to any store near you, analyze the available products, pick the one that suits your needs and buy it on the spot. This way, people don’t regret that they haven’t received the right products or didn’t get what was advertised. Physical shopping provides the best value for shopping still in this day and age.
Quick Return Policy
The “Plague of returns” is one of the main issues with online shopping. As mentioned earlier, people are not always satisfied with the available products at physical stores. Sometimes people find out that what they bought wasn’t even what they needed. Impulsive shopping dominates the online shopping space, and people are often unsatisfied with their buying decisions. Apart from the consumer-side problems, online stores are not very welcoming of returns either.
Most people end up with no money back as it is ridiculously difficult to return the products in some cases. Enough of online stores! Physical stores have always been very comfortable accepting returns. They encourage their customers with an iron-clad money back and return guarantee. You can return almost anything you bought from a physical store in an easy and timely manner. Forget about filing documents and surveys and going through hassles just to get your money back!
Superior Customer Service
Most online shopping stores have a “Chat with us” button that forces the customer to chat with a Virtual bot in most cases. People who buy from online stores seldom find a real human representative that can answer their customers’ queries. Even if you get the chance to have a conversation with a representative of an online store, you will hardly get your problems fixed in time.
Enter Physical Shopping stores. You will never find yourself alone and clueless in there. Several salespersons are present in all departments of physical stores. To add icing to the cake, they also know about their respective industries and suggest you buy the right products that will fulfill your needs. They have extensive customer support experience and never shy away from answering even the harsh question hurled at them by angry customers. Their job is to provide the right info all the time. Sometimes the salespersons also get commissions on their sales, so they don’t make any mistake to keep them from earning extra money.