Interviews
Interviews Retail
Regarding the current situation of the retail trade, its past and, above all, its future, we spoke in our interviews with all the experts in the sector. With them, we talked about how to achieve the desired loyalty of customers, how to generate optimal shopping experiences, innovations, trends and problems.
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Each expert gives us their vision and gives us their point of view on a sector that does not go through its best moment but that, at the same time, offers multiple opportunities for those who adapt to these new times. And, all agree that the physical store will not disappear, although it will have to reinvent itself to survive and the merger between the purchase and offline will mark the future of retail.
David Ayala Brualla: “La omnicanalidad está caducada: lo importante es la relación marca-consumidor”
Flame helps you to measure traffic at all touch points: passers-by, venue’s visits, floors, zones and much more. Consistently build conversion funnels and benchmark different venues to get to know hidden best practices while enhancing staff planning.
Last articles
Joaquin Nieves Uría: “Los espacios físicos deben atraer tráfico y ofrecer valor más allá de la compra es esencial”
En Flame Analytics hemos tenido la oportunidad de conversar con Joaquín Nieves Uría, Chief Financial Officer & Operations Director en El Corte Inglés, una de las compañías de retail más icónicas de España. Con años de experiencia en el sector, Joaquín ofrece una visión privilegiada sobre la transformación del retail, …
Federica Dal Zotto: “Technology enhances retail, but the human touch remains essential.”
The debate between online and offline retail has been ongoing for years, but one thing is clear: physical stores are far from obsolete. Instead, they are evolving into dynamic spaces that prioritize customer experience over mere transactions. In this exclusive interview, Federica Dal Zotto, Training & Project; Head of Visual …
Claudia Ramos: “The future of retail lies in the perfect blend of digital innovation and immersive in-store experiences”
Retail is a constantly evolving industry, driven by innovation, changing consumer behavior, and the integration of digital and physical shopping experiences. As technology reshapes how brands engage with customers, the role of brick-and-mortar stores continues to be questioned. Are we witnessing the decline of offline retail, or is it simply …
Alfredo Gonzalez Canovas: “The future of retail is not about choosing between physical and digital, but blending them”
As the retail sector navigates an era of unprecedented transformation, the question arises: Will offline retail disappear? The answer, according to Alfredo Gonzalez Canovas, Business Development Manager at 1stdibs.com, is a resounding no. Offline retail is not vanishing; it’s evolving. This shift reflects the growing demands of modern shoppers, who …
Michael Naccache: “Offline retail will never disappear, but transforming it is the key to success”
At Flame Analytics, we always strive to gain insights from industry experts to delve deeper into the challenges and opportunities within the retail sector. This time, we had the pleasure of interviewing Michael Naccache, Retail Manager and Sales Director Italy at Portobello SPA. Michael shared his perspective on key topics …
Thomas Bove: “The future of retail lies in omnichannel strategies where offline and online channels work together”
In the dynamic world of retail, where digital transformation and evolving consumer expectations continue to redefine the landscape, the balance between online and offline channels remains a hot topic. To gain deeper insights into these challenges and opportunities, we had the privilege of speaking with Thomas Bove, Marketing Communications Manager …
Flame Whitepapers
Download free whitepapers about the world of retail, shopping malls, hotels, etc. Technological trends, good practices and much more.
In our whitepapers you will find information of interest, analyzed in depth. Documents with a current theme, corroborated by experts, with exhaustive data and an in-depth analysis of the retail sector, shopping centers or the Horeca sector. Download them now!
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