Regarding the current situation of the retail trade, its past and, above all, its future, we spoke in our interviews with all the experts in the sector. With them, we talked about how to achieve the desired loyalty of customers, how to generate optimal shopping experiences, innovations, trends and problems.
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Each expert gives us their vision and gives us their point of view on a sector that does not go through its best moment but that, at the same time, offers multiple opportunities for those who adapt to these new times. And, all agree that the physical store will not disappear, although it will have to reinvent itself to survive and the merger between the purchase and offline will mark the future of retail.
Alfredo Gonzalez Canovas: “The future of retail is not about choosing between physical and digital, but blending them”
Flame helps you to measure traffic at all touch points: passers-by, venue’s visits, floors, zones and much more. Consistently build conversion funnels and benchmark different venues to get to know hidden best practices while enhancing staff planning.
Michael Naccache: “Offline retail will never disappear, but transforming it is the key to success”
At Flame Analytics, we always strive to gain insights from industry experts to delve deeper into the challenges and opportunities within the retail sector. This time, we had the pleasure of interviewing Michael Naccache, Retail Manager and Sales Director Italy at Portobello SPA. Michael shared his perspective on key topics …
Thomas Bove: “The future of retail lies in omnichannel strategies where offline and online channels work together”
In the dynamic world of retail, where digital transformation and evolving consumer expectations continue to redefine the landscape, the balance between online and offline channels remains a hot topic. To gain deeper insights into these challenges and opportunities, we had the privilege of speaking with Thomas Bove, Marketing Communications Manager …
Taddeo Bruno: “This is retail, not rocket science—let’s keep it simple”
In this interview, we sit down with Taddeo Bruno, International Markets & Retail Director at illycaffè, to explore the evolving dynamics of the retail sector. Taddeo Bruno firmly believes that physical retail is here to stay—but it must transform. Stores are no longer just product containers; they are becoming immersive …
Tyla Jurgens: “Customer loyalty is achieved through consistency, transparency and building trust”
In this new interview, we sit down with Tyla Jurgens, Marketing & Strategy Manager at AVENIR, a Berlin-based circular fashion brand with a strong focus on purpose-driven practices. As the retail industry evolves in a rapidly changing digital landscape, Tyla shares her insights on the future of offline retail, the …
Joana Gomes: “Offline stores will go through a profound transformation process to elevate the shopping experience”
How can we elevate the shopping experience? In this conversation with Joana Gomes, Retail & Education Director at Roudolph Arié Perfumaria e Cosmética, we explore the current and future landscape of retail, particularly in the luxury and beauty sectors. Joana offers a compelling take on the enduring importance of offline …
Elisa Ottaviani: “Retail will have to offer unique experiences involving all 5 senses”
In this exclusive interview, we speak with Elisa Ottaviani, Retail Director at Roberto Cavalli, to explore the evolving dynamics of the retail sector. Elisa shares her insights on the future of offline retail, the impact of technology on customer engagement, and the importance of creating meaningful, in-person experiences. As the …
Download free whitepapers about the world of retail, shopping malls, hotels, etc. Technological trends, good practices and much more.
In our whitepapers you will find information of interest, analyzed in depth. Documents with a current theme, corroborated by experts, with exhaustive data and an in-depth analysis of the retail sector, shopping centers or the Horeca sector. Download them now!
