Data Intelligence for Shopping Malls Improved tenant mix and customer experience Analytics and marketing solutions tailored for Malls all over the world. At Flame, we develop and implement analytics and digital marketing solutions that, thanks to big data and Artificial Intelligence, improve management and help the center to know customer behavior. Request a Demo Gain A comprehensive understanding of customer behavior through data analysis. By closely observing preferences and interactions, you’ll gain insights for better decision-making and customer-focused strategies. Measure Continually enhance the overall performance of the center. By employing ongoing assessment and improvement initiatives, ensure sustained operational excellence and optimal outcomes. Transform The client experience. Craft a personalized and seamless client experience within the mall, customizing services and offerings to cater to individual preferences and enhance overall satisfaction Know and understand customer behavior Improve the leasing strategy of each center thanks to advanced analytics and Big Data. Understand visitor behavior and offer them the best experience and mix of brands. Unify the analysis of the portfolio of centers providing the best tools to your teams. Enhance sales and optimize the profitability and efficiency of your business with accurate data. Measure and improve the performance of the center Optimize and plan the operations of the center (cleaning, maintenance, security, etc.) based on visitor flow data. You will maximize the value of your center. Improve relationships with tenants by providing insights and relevant visitor data in real time. Provide the best experience. Discover the most common trajectories, quantifies traffic and dwell time by area, generates heat maps to understand behavior patterns and defines occupancy alarms. Elevate customer experiences and increase loyalty in malls Gain valuable contacts. Provide a seamless, secure Wifi connection for visitors, enhancing their experience and enabling personalized campaigns. Deliver real-time, personalized campaigns based on user location and behavior. Enhance user experience by simplifying loyalty program participation, allowing users to scan tickets for automatic extraction of information. Unify customer profiles and streamline marketing campaigns. Seamlessly connect with top CRM platforms like MailChimp, Salesforce, Hubspot, Placewise, Neuromobile, etc. Comprehensive Products, Multiples Solutions An AI analytics platform for physical spaces that enhances decision-making and maximizes overall venue performance: Measure and improve space performance Understand customer behavior Connect with your visitors Traffic Measure outdoor and indoor traffic, track real-time occupancy, and calculate conversion all in one powerful platform. Read more -> Customer Journey Track customer journeys and interactions to understand in-store behavior and optimize the experience at every touchpoint. Read more -> Connect Collect visitor data through guest WiFi and launch personalized marketing campaigns based on location, profile, and behavior. Read more -> Join Flame Community Where content becomes value for the community: stories, ideas, and impactful learnings Cases study Blog Webinars Whitepapers Trusted by the best brands
