In our retail and shopping malls interview section, we engage with various professionals who are experts in the industry: managers, marketing executives, customer experience managers, technology and big data experts, consultants, and more.
Thanks to these professionals, we are able to showcase the current state of the sector from the perspective of those who face the day-to-day challenges and innovations. The experts share insights into how they have navigated through crises such as the Covid pandemic and post-pandemic challenges, economic fluctuations, price increases, and supply chain shortages. They also discuss how they have reinvented themselves to confront the growing influence of online commerce, one of their main competitors.
If you want to get to know these personalities and learn about their work in their respective shopping malls and stores, you shouldn’t miss any of these interviews.
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AR in Retail: Bridging the Gap Between Online and Offline Shopping
Flame helps you to measure traffic at all touch points: passers-by, venue鈥檚 visits, floors, zones and much more. Consistently build conversion funnels and benchmark different venues to get to know hidden best practices while enhancing staff planning.
Barry Loughran: “I see retail elevating as long as the brand can keep up with customer needs”
In a world where the retail landscape is constantly evolving, it’s crucial to gain insights from those at the forefront of the industry. Barry Loughran, the EMEA Retail Operations Manager at Dr. Martens, offers a unique perspective shaped by years of experience and a keen eye for emerging trends. In …
Pablo Roura: “Offline commerce is evolving to complement the online experience”
In the bustling world of retail, where innovation meets consumer demand, the role of property and expansion management plays a pivotal role in driving growth and success. Today, we have the pleasure of sitting down with Pablo Roura, CEO & Founder at Trabe Retail, a spanish company that helps retail …
Hugo Santos Ribeiro: “The future of retail will be marked by the integration of innovative technologies”
Welcome to an insightful interview with Hugo Santos Ribeiro, the Expansion Manager at Lidl Portugal. As a seasoned professional in the retail industry, Mr. Ribeiro brings a wealth of experience and expertise to our discussion on various aspects of the retail landscape. In this interview, we explore the dynamic challenges …
Gaetano Graziano: “AI is transforming the customer experience through the collection of vast amounts of data”
Meet Gaetano Graziano, the Deputy Executive Chairman of “ADCC” in Italy, a visionary leader shaping the future of retail and customer experience. His expertise illuminates the transformative impact of technologies like Artificial Intelligence (AI) and Big Data Analysis on large-scale retail and shopping centers. Graziano’s insights provide a compelling glimpse …
Emmanuel Marque: “It’s really efficient to get an overview of each asset with a compilation of data”
We introduce you to Emmanuel Marque, Real Estate Asset & Investment Manager at Nhood. Today we speak with a professional in the Real Estate in the Shopping Centers sector. Learn about how they are living the current situation, specifically in France; understand the challenges malls are facing according to new …
Frantisek Slapak: “Technology plays a key role to ensure maximum comfort for customers and tenants”
In this new interview we speak with Frantisek Slapak, Shopping Centre Asset Manager at CPI Property Group. Frantisek defends the survival of shopping centers against online shopping. He also highlights the need of innovate with technological tools to ensure customers and tenants to be confortable and to help them to …
Paolo Cirella: “Advanced technological tools become fundamental to compete and differentiate”
We spoke with Paolo Cirella, Retail Store Manager at Fratelli Rossetti. We spoke with this retail professional about the survival of physical commerce, and the importance of adaptation and flexibility for this business model. Paolo also mentions that “technological progress and the development of new technologies are essential aspects”, and …
Paulo Ferreira Gomes: “Digital revolution is not a threat, it is an opportunity”
In this new interview we speak with Paulo Ferreira Gomes, Property Manager at Centro Colombo (Sonae Sierra). Paulo聽highlights the opportunity that digital revolution means for the sector and the importance of taking advantage of it. This professional tells us about his vision for the future of the sector. Do you …
Gr茅gory Pertus: “New technologies introduced in physical shops allow to give customers unique experiences”
Today we speak with Gr茅gory Pertus, Shopping Center Manager at Focus Bydgoszcz from G City Europe. Gr茅gory dedicates this interview to make a general view of the Shopping Center sector, focusing on topics related with the way physical shops have changed and adapted their strategies to evolve in a challenging …
Dario Cazzola: “Shopping Center is a living element that evolves every day and reflects the evolution of society”
In this interview, we introduce you to Dario Cazzola, Chief Leasing Manager at CARMILA. This professional from the shopping center sector talks with us about how the sector has evolve thought the excepcional situation we have lived. Dario highlights the in order to be successful it is important that shopping …
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