In our retail and shopping malls interview section, we engage with various professionals who are experts in the industry: managers, marketing executives, customer experience managers, technology and big data experts, consultants, and more.
Thanks to these professionals, we are able to showcase the current state of the sector from the perspective of those who face the day-to-day challenges and innovations. The experts share insights into how they have navigated through crises such as the Covid pandemic and post-pandemic challenges, economic fluctuations, price increases, and supply chain shortages. They also discuss how they have reinvented themselves to confront the growing influence of online commerce, one of their main competitors.
If you want to get to know these personalities and learn about their work in their respective shopping malls and stores, you shouldn’t miss any of these interviews.
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Happy Holidays from Flame: Reflecting on an Incredible 2024
Flame helps you to measure traffic at all touch points: passers-by, venue’s visits, floors, zones and much more. Consistently build conversion funnels and benchmark different venues to get to know hidden best practices while enhancing staff planning.
Nicole Leinbach: “Customers are ready to shop in-person again”
Nicole Leinbach Reyhle is the Founder and Publisher of RetailMinded.com, a well-respected retail industry resource that has been recognized worldwide for its leading business insight since 2007. With a core concentration on independent retailers, small businesses, technology and how the various touchpoints of commerce influence modern merchants. Nicole is the …
Michael Maher: “The future of retail is really more about an experience”
Michael Maher is Chief officer at Cartology. They create holistic strategies for Brand Growth on Amazon, so they help brands sell more products on Amazon. He is optimistic about the future of retail and says that “the advancements to come are limitless, only our imaginations and work ethic will limit …
Georganne Bender: “Retail is evolving but it isn’t going anywhere”
Georganne Bender is a consumer anthropologist, speaker, award-winning writer, author, consultant and one-half of the KIZER & BENDER Speaking team. Georganne and her partner Rich Kizer are contributors to MSNBC’s television program Your Business. They made Meetings & Conventions Magazine’s list of Meeting Planners Favorite Keynote Speakers and were named …
Linda Johansen-James: “We are social creatures and we still want to go out and shop”
Linda Johansen-James is Founder of International Retail Group, a Global Retail Management and Consulting Firm. She is very optimistic about the future of retail and thinks that “digitally native brands and entrepreneurs looking to launch their brand in retail will have a better chance of success now”.
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Doug Stephens: “For a handful of brands the pandemic has been like a year of steroids”
We speak with Doug Stephens, Founder of Retail Prophet, a global advisory service. In his opinion, retailers should be looking at their physical stores as an experiential media point for the purpose of customer acquisition.
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Frank Olivo: “Brick-and-mortar can provide experiences that e-commerce never will”
Today we talk about retail with Frank Olivo, CEO at Sagapixel. He is quite optimistic about the future of retail but not in its current form. He thinks that, as we spend more and more time online, people will crave more in-person experiences. “Retail can take advantage of that and …
Yazan Hijazin: “A scared, reluctant, and unassured face drives the customer away more easily than ever”
Today we speak about retail with Yazan Hijazin, Retail Consultant and MBA Profesor. Yazan tells us that retail has been in a continuous state of change before COVID-19, and now, where fear and uncertainty is the general state of mind, it is put under huge pressure. Therefore, he sees the …
Matthew Brown: “Retailers need to rethink what customer loyalty really means in the future”
Matthew Brown, Retail Futurist & Trend Speaker, is optimistic and thinks that retail isn’t going anywhere, nor bars restaurants or cinemas. For them, Covid is going to be another shock to the system. “Many businesses won’t survive but we are also going to see a huge amount of innovation coming …
Jason McNary: “COVID19 has pushed leaders to think differently to impact business”
Jason McNary is Global Board Member & CEO in Americas of UNO de 50. He’s an Experienced Non-Executive Director & Nomination Committee Member, fashion and digital Global Executive and Board Member with Private Equity experience. In this post-covid situation, He’s exited about the future of retail and says that brands …
Wizz Selvey: “Digitisation will become the new normal for a lot of people”
Wizz Selvey is an experienced retail executive specialising in brand building, buying, marketing and sales development across multiple product categories, Speaker and Customer Experience expert. Today we talk with her about the future of retail in this “new normality”. Although we are in the time of changes, Wizz is optimistic about …
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In our whitepapers you will find information of interest, analyzed in depth. Documents with a current theme, corroborated by experts, with exhaustive data and an in-depth analysis of the retail sector, shopping centers or the Horeca sector. Download them now!
