In our retail and shopping malls interview section, we engage with various professionals who are experts in the industry: managers, marketing executives, customer experience managers, technology and big data experts, consultants, and more.
Thanks to these professionals, we are able to showcase the current state of the sector from the perspective of those who face the day-to-day challenges and innovations. The experts share insights into how they have navigated through crises such as the Covid pandemic and post-pandemic challenges, economic fluctuations, price increases, and supply chain shortages. They also discuss how they have reinvented themselves to confront the growing influence of online commerce, one of their main competitors.
If you want to get to know these personalities and learn about their work in their respective shopping malls and stores, you shouldn’t miss any of these interviews.
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Federica Dal Zotto: “Technology enhances retail, but the human touch remains essential.”
Flame helps you to measure traffic at all touch points: passers-by, venue’s visits, floors, zones and much more. Consistently build conversion funnels and benchmark different venues to get to know hidden best practices while enhancing staff planning.
Grégory Pertus: “New technologies introduced in physical shops allow to give customers unique experiences”
Today we speak with Grégory Pertus, Shopping Center Manager at Focus Bydgoszcz from G City Europe. Grégory dedicates this interview to make a general view of the Shopping Center sector, focusing on topics related with the way physical shops have changed and adapted their strategies to evolve in a challenging …
Dario Cazzola: “Shopping Center is a living element that evolves every day and reflects the evolution of society”
In this interview, we introduce you to Dario Cazzola, Chief Leasing Manager at CARMILA. This professional from the shopping center sector talks with us about how the sector has evolve thought the excepcional situation we have lived. Dario highlights the in order to be successful it is important that shopping …
Alessandro Puci: “To retain and engage your customers you have to know them”
In this new interview, we speak to Alessandro Puci, Retail Operations Manager in Guess. Enjoy this reading in which we talk about the future of physical stores. Alessandro gave us some tips to engage your customers in today’s competitive environment. This retail professional also talks about the importance of technology …
George Visvikis: “Physical stores offer unique advantages that online retail cannot fully replicate”
Find out our new interview with George Visvikis, Business Owner at Product.me. Enjoy our talk about the future of physical stores, where George mentions the need of an evolution in the experience provided on them; the advantages of both online and offline channels, where we focus on the importance of …
Zsolt Kákosy: “Brick and mortar retail is still strong since people are eager for in-person experiences”
Today we speak with Zsolt Kákosy, Property Management Director of ICON REAL ESTATE MANAGEMENT. Zsolt offers us his opinion regarding the current situation of the shopping Center sector. He highlights that the brick and mortar retail stores will survive because of the need of customers to touch and feel some …
Luca Cappelletti: “Brands have to invested in digitalization and data collections and analysis”
Today we speak with Luca Cappelletti, Country manager Italy and Switzerland at Natuzzi. Luca shares with us his opinion about the current situation of the retail sector, regarding physical and online channels. He highlights that the brick and mortar retail stores will not disappear but they need to invest in …
Marcello Leccese: “Offline retail is the premium experience that retailers can give to consumers”
In this new entry in the interview section, we introduce you to Marcello Leccese, Retail Store Manager at Pandora. Today we speak with this professional from retail about the current situation that the sector is facing, focusing especially on offline retail. Marcello focuses on the importance of providing customers with …
Devil Perini: “Offline retail must evolve, investing in technologies”
Today we speak with Devil Perini, Retail & Sales Consultant. We talk with this retail professional about the future of offline retail. He highlights that this bussines model will not disappear, but its sales will probably decrease in the following years. Devil also mentioned the importance of investing in technologies …
Julie Wolf: “Offering a true retail experience for clients will be one of sectors main asset”
In today’s interview we talk about the retail sector with Julia Wolf, Textile Group Director at Carrefour, a professional with more than 20 years experience within the Fashion retail industry, working for the most relevant fashion players. Julie claims to be very optimistic about the future of offline retail stores. …
Enrique Segarra: “Physical stores are essential to help consumers make decisions”
It has been a pleasure having Enrique Segarra, Head of Trade Marketing at PhoneHouse, for this interview. We talk in depth about physical stores, their importance in offering a successful shopping experience to our customers, as well as the techniques to get the most out of them. Enrique is a …
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In our whitepapers you will find information of interest, analyzed in depth. Documents with a current theme, corroborated by experts, with exhaustive data and an in-depth analysis of the retail sector, shopping centers or the Horeca sector. Download them now!
