Home Data Intelligence for Shopping Malls Improved tenant mix and customer experience REQUEST A DEMO Analytics and marketing solutions tailored for Malls all over the world At Flame we develop and implement analytics and digital marketing solutions that, thanks to big data and Artificial Intelligence, improve management and help the center to know customer behavior. Flame HyperSensor® technology seamlessly integrates different data sources acting as one and delivering powerful insights while taking care of people’s privacy. Experts for analytics with comprehensive hardware, software, and proactive maintenance solutions. Gain a comprehensive understanding of customer behavior through data analysis. By closely observing preferences and interactions, you’ll gain insights for better decision-making and customer-focused strategies. Measure and continually enhance the overall performance of the center. By employing ongoing assessment and improvement initiatives, ensure sustained operational excellence and optimal outcomes. Customize the client experience. Craft a personalized and seamless client experience within the mall, customizing services and offerings to cater to individual preferences and enhance overall satisfaction Know and understand customer behavior Improve the leasing strategy of each center thanks to advanced analytics and Big Data. Understand visitor behavior and offer them the best experience and mix of brands. Unify the analysis of the portfolio of centers providing the best tools to your teams. Enhance sales and optimize the profitability and efficiency of your business with accurate data. Learn more Measure and improve the performance of the center Optimize and plan the operations of the center (cleaning, maintenance, security, etc.) based on visitor flow data. You will maximize the value of your center. Improve relationships with tenants by providing insights and relevant visitor data in real time. Provide the best experience. Discover the most common trajectories, quantifies traffic and dwell time by area, generates heat maps to understand behavior patterns and defines occupancy alarms. Elevate customer experiences and increase loyalty in malls Gain valuable contacts. Provide a seamless, secure Wifi connection for visitors, enhancing their experience and enabling personalized campaigns. Deliver real-time, personalized campaigns based on user location and behavior. Enhance user experience by simplifying loyalty program participation, allowing users to scan tickets for automatic extraction of information. Unify customer profiles and streamline marketing campaigns. Seamlessly connect with top CRM platforms like MailChimp, Salesforce, Hubspot, Placewise, Neuromobile, etc. Tips Interviews Case studies Webinars WhitePapers Discover Flame Traffic Flame helps you measure traffic at all touchpoints, build consistent conversion funnels, and benchmark different venues to discover hidden best practices and improve staff planning. Discover Traffic Customer Journey Understand your customers’ behavior by accurately analyzing their customer journey and tracking their movements and interactions across various touchpoints. Discover Customer Journey Connect Connect with your visitors in your physical spaces, get their contact information and send them personalized marketing campaigns based on their location, interests, gender, age or behavior. Discover Connect Trusted by the best brands