Privacy and Data Protection Policy

In compliance with the provisions of the General Data Protection Regulation in force in the European Union, the holder of this consent authorizes Flame analytics, S.L. to treat your personal data, and grant this authorization expressly, freely, unequivocally and informed.

In the same way, the holder of this consent has been informed of the following data:

RESPONSIBLE FOR THE TREATMENT. The person responsible for the treatment is Flame analytics S.L., with address at El Molinón 100 Stadium, El Molinón Technology Space, 33203 – Gijón – Asturias.


PURPOSE The data will be used to:

– Manage the request for the required information

– Keep you informed about the activity of Flame analytics (send you communications of our products, services, news and activities, including by electronic means, if you check the acceptance box).

DEADLINE OF CONSERVATION. The personal data provided will be kept for a period of five years from the last confirmation of your interest, unless the deletion is requested by the interested party.

Once your information request has been resolved by means of our form or answered by email, if you have not generated a new treatment, the personal data provided will be kept from that moment and during the periods provided in the laws for the fulfillment of legal obligations and for the attention and defense of the possible responsibilities arising from the treatment.

And if you have accepted to receive commercial shipments (keep you informed about the activity), said data will be kept for the duration of the service requested, until you request the withdrawal of the same. And once our relationship ends, during the periods provided in the laws for the fulfillment of legal obligations and for the attention and defense of the possible responsibilities arising from the treatment.

LEGITIMATION. The legal basis of the treatment is based on the consent that you as a user provide when requesting information through our contact form and by checking the acceptance box for sending information.

RECIPIENTS. The transfer of personal data to third parties is not foreseen, except for the information expressly collected by Law.

RIGHTS. The interested party may exercise the rights in relation to their personal data granted by the RGPD. Rights of access, rectification, deletion, limitation of treatment, portability of data and opposition. The exercise of said rights may be exercised by writing to the person responsible for the processing. Also, you have the right to withdraw the consent given and to claim before the Spanish Data Protection Agency, in its capacity as Control Authority. If you need help to formalize this request, we will provide you with a form to that effect.

ORIGIN. The data collected is provided by the interested party through the contact form.

INFORMATION. All data will be treated in accordance with this privacy policy. If you do not agree with it, please do not send us your information. Remember that you can contact us through the email or visit us at our facilities, to receive information about it without having to send us personal information. When you send us your personal information through the contact form, it is necessary that you previously accept this privacy policy and for this, you must check the checkbox box “I confirm that I have read the Privacy Policy and accept the sending of commercial communications”. Our system will not allow you to send the form, but accept the policy previously.

When you fill out our web contact form, you are sending us your name, phone number and email address, personal data subject to current legislation. Therefore, you authorize us expressly to the collection and treatment of them, under the conditions you are reading. This information will be used exclusively to manage the purposes stated in this consent.

The users will respond, in any case, of the veracity of the facilitated data and they are responsible for communicating any modification in them, being Flame analytics, S.L. exempt from any type of responsibility in this regard.

The User is warned that, except for the existence of a legally constituted representation, no User can use the identity of another person and communicate their personal data, so the User at all times must take into account that only personal data can be included. to their own identity and that they are adequate, pertinent, current, accurate and true. For such purposes, the User shall be solely responsible for any damage, direct and / or indirect caused to third parties or Flame analytics, S.L. for the use of personal data of another person, or their own personal data when they are false, erroneous, not current, inadequate or irrelevant. Likewise, the User who uses the personal data of a third party, will respond to the latter of the information obligation established in article 5.4 of the LOPD for when the personal data has not been collected from the interested party and / or the consequences of I did not inform him.

Its use by persons under 18 years of age is forbidden, in the event that the user is a minor, he can only provide his personal data in the collection forms of the same, with the prior consent of the parents or guardians, sending the corresponding form duly signed by the parents or guardians by certified mail and with a copy of the DNI of the signing parent or guardian to the following address:

Flame analytics, S.L. does not respond to those data of minors who, without being able to know this fact, have been provided without the consent of the parents or guardians, for which reason they are not responsible for their actions, being at all times the minor himself, his parents or guardians who are They will take care of the legal consequences and the expenses that could derive from it.

If any information provided by the User is false or inaccurate, Flame analytics, S.L. reserves the right to cancel the User’s subscription and terminate the User’s rights to use the Service.

This personal data will be incorporated into a register owned by Flame analytics S.L., which we maintain in the General Data Protection Register. Personal data will be treated mainly in automated support, subject to appropriate controls and security measures, which will prevent, as far as possible, improper access, loss of information or corruption of data.

We have servers with sufficient capacity to maintain this data with full guarantees of security, integrity and availability. As the owner of the data you can exercise your rights by contacting the email address, indicating in the subject the right you want to exercise.

When commercial communications are sent to the users of our website who have sent the contact form, the clear indications of how to proceed to revoke this consent will be established in the communication. All shipments of a commercial or advertising nature, may be canceled by users at any time and always with a simple and free procedure, by email requesting cancellation or by using a cancellation link. Please, do not hesitate to consult this topic at any time or access this privacy policy again, on our website.