We Support Our Customers And Community. We are living through a period of uncertainty and Retail won´t be the same. To help you a little bit, we have created this offer. Read more
For Christopher Brooks, one of the weakness of brick and mortar retail is to try and replicate the efficiency of online. Christopher is CEO of Clientship and an International CX transformation specialist. He thinks that retail is under pressure from many directions. Although, over 80% of sales happening offline, the retail sector has potential for much channel development. Read more
Almost every professional in the marketing industry testifies to the huge impact of social media on business activity. The retail industry is one of the biggest sectors to be affected by social media, mainly because it involves direct interaction with the customer. Be it in the form of posts, comments, shares, tweets and chats, social media offers great scope to transform retail operations. Read more
Howard Saunders, known as The Retail Futurist, thinks that many of our legacy retailers will disappear. Writer, speaker and designer, Howard sees retail future as messy but also remarkable.
Our Marketing Manager, Lucía González, has written a post in Running Great Stores´blog about how to become a great retail manager. Read more
For Mark Garrett, Brick and Mortar retail tradional concep will disappear. Mark is the managing director of Catmandoes Leadership, specialist in ecommerce, retail, transformation seeking interim and consultancy. Read more
The Government has asked us to stay home to end this pandemic. And we have obeyed. Read more
With the help of Unitel-Sistemas de Telecomunicaciones, Flame was successfully installed at the Castilla La Mancha stand at the Madrid International Tourism Fair (Fitur) for the second year. Thanks to Flame, it was possible to count the influx of visitors, who visited the stand for the first time, those who repeated and the time they remained there.
How are consumers acting worldwide? Which industries are the most affected? We have asked professionals in the sector how the virus is affecting retail and the vast majority speak of a significant decrease in traffic in physical stores. The panic of physical contact is causing «some fear and paralysis in the consumer» that, according to experts, chooses to stay at home and make purchases over the Internet. For a good part of the retail professionals who have participated in this survey, disinformation is an issue that concerns them and asks the population to remain calm and to be well informed of the situation through official sources.
For Rachel Williamson, the act of «going shopping with friends, family or even by yourself is ingrained in our culture». Today we speak with the Founder and President of Running Great Stores, a Retail Consultancy firm focused on Brick and Mortar Store Operations. Read more