Managing dynamic cultural spaces with objective information
Cultural venues welcome visitors with very different behaviors depending on the activity, the time of day or the area being used.
To offer a good experience, it is not enough to know the total number of attendees: it is necessary to understand how people are distributed within the building and how the occupancy of each area evolves.
La Casa Encendida needed to answer key questions:
- How many people are in each space in real time?
- How does occupancy evolve throughout the day?
- Which areas have the highest concentration of visitors?
- How can capacity limits be managed?
- How can peak footfall moments be anticipated?
- How can the resources needed at each moment be optimized?
The goal was to have a more precise view of how the space is used in order to improve the visitor experience and operational efficiency.
Occupancy analytics for smarter space management
Flame Analytics deployed an analytics solution able to measure footfall and estimate the occupancy of different areas of La Casa Encendida.
The platform makes it possible to monitor the occupancy level of specific spaces in real time, helping the management team make data-driven decisions.
The indicators analyzed include:
- Number of visitors.
- Occupancy level by zone.
- Evolution of footfall.
- Capacity control.
- Patterns of space use.
This information makes it possible to manage the facilities more efficiently and ensure a more comfortable experience for visitors.
From occupancy control to space intelligence
The solution is not limited to controlling the maximum capacity of the spaces, but provides a historical view of visitor behavior.
Thanks to this data, La Casa Encendida can analyze trends, identify moments of higher demand and optimize the planning of its resources.
The result is more flexible management based on real information about how its facilities are used.
A more efficient cultural experience tailored to the visitor
With Flame Analytics, La Casa Encendida has a continuous view of the occupancy of its facilities.
Teams can better understand visitor behavior and use that information to improve the organization of the space, anticipate needs and offer a smoother experience.
This intelligence supports decisions related to:
- Access management.
- Space organization.
- Operational planning.
- Resource allocation.
- Improving the visitor experience.
From traditional occupancy to smart space management
The project marks a step forward in the digitalization of cultural spaces.
La Casa Encendida turns the information generated by its visitors into useful knowledge to better manage its facilities and adapt to the real needs of its audience.
Thanks to Flame Analytics, the center gains a new layer of intelligence that connects the physical activity of the space with more efficient, safe and visitor-oriented management.