Improve hotel management and increase guest satisfaction and loyalty

Written by Flame

Improve hotel management and increase guest satisfaction and loyalty

Increase sales and generate a satisfied customer, generate direct bookings and personalize customer experience. Discover Flame solutions for hotels.

Benefits for hotels

Fast and secure connection

Provides a quick and easy connection experience without having to perform cumbersome logins on the WiFi portal. Offer a reliable service to hotel guests, both in rooms and in lounges and other common areas, through a secure WiFi connection.

Enrich your CRM

Enriches hotel’s CRM automatically with contacts information from every client, thus increasing the value of reservations made by platforms such as Booking, Hotels, etc. And, if you don’t have a CRM, use the marketing / campaigns module included in Flame Analytics.

PMS Integration

Automate, in a single platform, WiFi service management by integrating it with the PMS application. Make Guest WiFi service even easier for guests and also more controllable for the hotel, by integrating it with the PMS.

Send personalized offers

Increase additional revenue for each room sold by promoting other hotel areas that generate a better experience for clients. Communicate to guests during their stay the available hotel services (bar, restaurant, spa, …) according to the area of ​​the establishment where the client is and according to the time of day. Promote cross-sales or upgrade for future reservations such ‘late check-out’ offers, special parking extension or upgrading a superior room. Each client is unique.



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Flame Whitepapers

Download free whitepapers about the world of retail, shopping malls, hotels, etc. Technological trends, good practices and much more.

In our whitepapers you will find information of interest, analyzed in depth. Documents with a current theme, corroborated by experts, with exhaustive data and an in-depth analysis of the retail sector, shopping centers or the Horeca sector. Download them now!