Home Hospitality Improve hotel management and increase guest satisfaction and loyalty. REQUEST A DEMO Comprehensive data analytics to gain valuable insights into customer behavior We develop and implement digital marketing and analytics solutions for physical spaces that, thanks to big data and Artificial Intelligence, help hotels to gain new customers and generate more loyalty. Achieve a substantial boost in sales and cultivate a clientele of satisfied customers through strategic business approaches. Generate direct bookings for your hotel, fostering a direct and lucrative relationship with guests. Personalize every customer experience, tailoring each guest’s stay to their unique preferences and needs. Fast and secure connection Facilitate a quick and seamless connection experience without the need for cumbersome logins on the WiFi portal.  Provide a reliable service to hotel guests in rooms, lounges, and other common areas through a secure WiFi connection. Learn more Enrich your CRM Automatically enriches the hotel’s CRM with contact information from every client, thereby increasing the value of reservations made through platforms such as Booking, Hotels, etc. If you don’t have a CRM, utilize Connect, the marketing/campaigns module included in Flame Analytics. PMS Integration Automate WiFi service management in a single platform by integrating it with the PMS application.  Simplify the Guest WiFi service for guests and enhance control for the hotel by seamlessly integrating it with the PMS Send personalized offers Increase additional revenue for each room sold by promoting other hotel areas that generate a better experience for clients. Communicate available hotel services (bar, restaurant, spa, etc.) to guests during their stay, tailored to the specific area of the establishment and the time of day.  Encourage cross-sales or upgrades for future reservations, such as ‘late check-out’ offers, special parking extensions, or upgrades to superior rooms, recognizing the uniqueness of each client. Discover Flame Traffic Flame helps you measure traffic at all touchpoints, build consistent conversion funnels, and benchmark different venues to discover hidden best practices and improve staff planning. Discover Traffic Customer Journey Understand your customers’ behavior by accurately analyzing their customer journey and tracking their movements and interactions across various touchpoints. Discover Customer Journey Connect Connect with your visitors in your physical spaces, get their contact information and send them personalized marketing campaigns based on their location, interests, gender, age or behavior. Discover Connect Trusted by the best brands