Museums

In a museum, knowing the client well and being able to anticipate their needs will help us to detect certain situations and carry out concrete actions to correct them and, ultimately, improve the profitability and efficiency of our physical space, while achieving a visitor happier, more faithful and more committed.

With Flame you will be able to know movement and circulation of visitors in the museum rooms, reduce queuing times, send dynamic alerts to museum staff, measure the impact of campaigns through online and offline channels and send personalized offers in the museum store.

In a museum make correct decisions in real time thanks to Big Data

LESS WAITING AND GREATER UNDERSTANDING OF THE VISITS’ JOURNEY

Know how your visitors move

Discover traffic and circulation patterns inside the museum. Optimize opening and closing hours, staff´s schedule and also layouts.

With Flame you will improve your visits´ experience, you will be able to measure interior and exterior traffic, measure dwell time and repetition (loyalty) and, in this way, improve loyalty and engagement.

Reduce queues

You can perform an analysis of the status of all queues in real time. If the waiting time or the number of people is greater than desired, Flame will allow you to launch automatic alerts to take specific actions. If you reduce the waiting time in line, you will drastically reduce the dropout rate and improve the experience of your visits inside the museum.

Avoid crowds

You will be able to detect in real time areas with a greater concentration of visitors and thus, activate alarms directed at the staff so that they act accordingly. You will achieve greater security and satisfaction of your visitors.

Avoid crowds
and generates an experience
safe and satisfying

Improve the your campaigns´ effectiveness

You will measure all your digital campaigns´ impact. You will be able to unite the offline and online behavior of your visits and, in this way, you will get a better understanding of the customer journey..

campañas de marketing eficaces gracias a Flame

Connect and retain your visits

You will identify your visitors through onboarding in physical spaces (Guest Wifi, Api, etc.) and you will get reliable demographic data about them (gender, age, postal code, etc.) and contact information (email, telephone, etc. .)

Flame Analytics is the leading BigData and AI platform that helps transform and make physical spaces smarter with its omnichannel digital marketing and analytics tools.