Solutions for Shopping malls 

The most powerful and complete digital marketing and analytics platform for shopping centers

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At Flame we develop and implement digital marketing and analytics solutions that, thanks to big data and Artificial Intelligence, improve management and help the center understand customer behavior.

  • Understand

    People behaviour

  • Measure

    The performance of your mall

  • Offer

    Unique and memorable experiences

Benefits for Asset Manager

Effective and data-driven management

  • Improve the leasing strategy of each center thanks to advanced analytics and BigData.

  • Understand visitors´ behavior and offer them the best experience and brand mix.

  • Unify the analysis of the portfolio of centers providing the best tools to your teams.

Benefits for Management

Optimal management and knowledge

  • Optimize and plan the operations of the center (cleaning, maintenance, security, etc.) based on data from visitor flows.

  • Improve relations with operators by providing insights and relevant data on visits.

  • Know visitors´ opinion through satisfaction surveys.

  • Find out the visitors´ profile and their behavior patterns.

Benefits for Marketing

Run effective campaigns and improve ROI for operators

  • It promotes the capture of contacts and visitors´ profiles to the center.

  • Create audiences segmented by behavior (frequency of visits, most visited areas, etc.) and by demographic aspects.

  • Launch personalized proximity marketing campaigns (email, sms, APP, etc.).

  • Build a customer loyalty program and integrate it with your CRM (PlaceWise, Salesforce, Hubspot, etc.).

Flame Analytics is the leading BigData and AI platform that helps transform and make physical spaces smarter with its omnichannel digital marketing and analytics tools.