Collaborators Blog

Want to know your biggest asset? Engaged customers. We are living in the world, that is constantly active, and the customers expect brands to respond and resolve their issues or meet their needs in real-time, nobody likes to wait. It ensures the boundary between customer service and advertising is thinner and thinner for marketers. The customer experience involves so much more than just the sales process, hearing, answering questions, solving problems and feeling connected to the brand. Any reputable social media agency can be hired to make more effective strategies to achieve goals professionally for their professional services. Brands need to think about customer engagement in addition to branding and customer service. Read more →

Have you heard the news: email is dying, computers are becoming extinct, and brick-and-mortar retail stores are dying a horrible death? Of course, the reality is way different than the predicted doomsday in the retail sector. Though e-commerce is a giant, customers prefer purchasing from a physical store. The ability to touch, feel, and see the products are the driving factors behind the success of physical retail stores. But how do you attract customers to your store? Here are a few ingenious tips and tricks to do just that. Most of these are down your nose and are often overlooked. Read more →