Regarding the current situation of the retail trade, its past and, above all, its future, we spoke in our interviews with all the experts in the sector. With them, we talked about how to achieve the desired loyalty of customers, how to generate optimal shopping experiences, innovations, trends and problems.
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Each expert gives us their vision and gives us their point of view on a sector that does not go through its best moment but that, at the same time, offers multiple opportunities for those who adapt to these new times. And, all agree that the physical store will not disappear, although it will have to reinvent itself to survive and the merger between the purchase and offline will mark the future of retail.
Taddeo Bruno: “This is retail, not rocket science—let’s keep it simple”
Flame helps you to measure traffic at all touch points: passers-by, venue’s visits, floors, zones and much more. Consistently build conversion funnels and benchmark different venues to get to know hidden best practices while enhancing staff planning.
Chanel Scales: “You have to give consumers a reason to walk through your doors”
Chanel Scales is a Retail Coach, Visual Merchandiser and Retail Store Opening Expert with 18 years of experience. For Chanel, who is very optimistic about the future of retail sector, “this is the time to create relationships with customers, and provide them with elevated customer service”.
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“We have to engage, listen, explore and observe our customers behaviour to create loyalty”
Do not miss our interview with Giulia Massera, Fashion Management & Marketing Lecturer. Performance Leadership Expert with a focus on Retail. She is very optimistic about the future because, in her opinion, “COVID gave us an opportunity: we can’t go back as it was before COVID, we have learned a …
Marialuisa Garito: “Social media is missing the sense of relation which is fundamental in any business and human relationship”
We talk about retail to Marialuisa Garito, founder of Affordable Chic, a B2C Brand based in NYC that offers high-quality clothing and chic styles to professional and stay-at-home moms between 30 and 65 years old. “My hope is it won’t become the new normal, and when the time will come we’ll appreciate what …
Nicole Leinbach: “Customers are ready to shop in-person again”
Nicole Leinbach Reyhle is the Founder and Publisher of RetailMinded.com, a well-respected retail industry resource that has been recognized worldwide for its leading business insight since 2007. With a core concentration on independent retailers, small businesses, technology and how the various touchpoints of commerce influence modern merchants. Nicole is the …
Michael Maher: “The future of retail is really more about an experience”
Michael Maher is Chief officer at Cartology. They create holistic strategies for Brand Growth on Amazon, so they help brands sell more products on Amazon. He is optimistic about the future of retail and says that “the advancements to come are limitless, only our imaginations and work ethic will limit …
Georganne Bender: “Retail is evolving but it isn’t going anywhere”
Georganne Bender is a consumer anthropologist, speaker, award-winning writer, author, consultant and one-half of the KIZER & BENDER Speaking team. Georganne and her partner Rich Kizer are contributors to MSNBC’s television program Your Business. They made Meetings & Conventions Magazine’s list of Meeting Planners Favorite Keynote Speakers and were named …
Download free whitepapers about the world of retail, shopping malls, hotels, etc. Technological trends, good practices and much more.
In our whitepapers you will find information of interest, analyzed in depth. Documents with a current theme, corroborated by experts, with exhaustive data and an in-depth analysis of the retail sector, shopping centers or the Horeca sector. Download them now!
