Interviews

Regarding the current situation of the retail trade, its past and, above all, its future, we spoke in our interviews with all the experts in the sector. With them, we talked about how to achieve the desired loyalty of customers, how to generate optimal shopping experiences, innovations, trends and problems.

Each expert gives us their vision and gives us their point of view on a sector that does not go through its best moment but that, at the same time, offers multiple opportunities for those who adapt to these new times. And, all agree that the physical store will not disappear, although it will have to reinvent itself to survive and the merger between the purchase and offline will mark the future of retail.

Retail interview with Paolo Cirella, from Fratelli Rossetti. Talk about advanced technological tools for stores.

Paolo Cirella: “Advanced technological tools become fundamental to compete and differentiate”

29 September, 2023/in Interviews, Retail /by Flame analytics

We spoke with Paolo Cirella, Retail Store Manager at Fratelli Rossetti. We spoke with this retail professional about the survival of physical commerce, and the importance of adaptation and flexibility for this business model. Paolo also mentions that “technological progress and the development of new technologies are essential aspects”, and highlights the need to use technological tools to analyze customer patterns and behaviors in order to change strategies based on that information.

Enjoy this interview!

Digital revolution in shopping malls, our new intervew with Paulo Gomes - Centro Colombo

Paulo Ferreira Gomes: “Digital revolution is not a threat, it is an opportunity”

25 September, 2023/in Interviews, Shopping malls /by Flame analytics

In this new interview we speak with Paulo Ferreira Gomes, Property Manager at Centro Colombo (Sonae Sierra). Paulo highlights the opportunity that digital revolution means for the sector and the importance of taking advantage of it.

This professional tells us about his vision for the future of the sector. Do you want to learn more about Paulo’s opinions about mall´s sector? Continue reading.

Interview about malls and physical shops with Gregory Pertus, shopping center manager

Grégory Pertus: “New technologies introduced in physical shops allow to give customers unique experiences”

22 September, 2023/in news, Shopping malls /by Flame analytics

Today we speak with Grégory Pertus, Shopping Center Manager at Focus Bydgoszcz from G City Europe. Grégory dedicates this interview to make a general view of the Shopping Center sector, focusing on topics related with the way physical shops have changed and adapted their strategies to evolve in a challenging environment, where external factor and online commerce have influence their work.

G City Europe Center Manager highlights the importance on investing on new technologies and mentions some of the most useful ones. We also talk about the new client and their changes on behavior and preferences, and the need of adapt marketing strategies to communicate with them.

Despite al the issues and factors that have characterized this last years, Shopping centers have evolve in an incredible way and Gregory is positive

Do you want to know more about his opinions about shopping center sector? Enjoy this interesting interview.

The evolution of society influences the mall strategies. Interview with Dario Cazzola, from CARMILA

Dario Cazzola: “Shopping Center is a living element that evolves every day and reflects the evolution of society”

15 September, 2023/in Shopping malls /by Flame analytics

In this interview, we introduce you to Dario Cazzola, Chief Leasing Manager at CARMILA. This professional from the shopping center sector talks with us about how the sector has evolve thought the excepcional situation we have lived. Dario highlights the in order to be successful it is important that shopping centers and its strategies progress according to the evolution of society.

Stay and read the complete talk with Dario Cazzola. Enjoy this interview!

We talk about how to engage your customers in retail with Alessandro Puci from Guess

Alessandro Puci: “To retain and engage your customers you have to know them”

11 September, 2023/in Retail /by Flame analytics

In this new interview, we speak to Alessandro Puci, Retail Operations Manager in Guess. Enjoy this reading in which we talk about the future of physical stores. Alessandro gave us some tips to engage your customers in today’s competitive environment. This retail professional also talks about the importance of technology to highlights over the market and catch customers attention.

Stay here to enjoy this interesting interview with Alessandro from Guess!

The future of physical stores with George Visvikis

George Visvikis: “Physical stores offer unique advantages that online retail cannot fully replicate”

8 September, 2023/in Retail /by Flame analytics

Find out our new interview with George Visvikis, Business Owner at Product.me. Enjoy our talk about the future of physical stores, where George mentions the need of an evolution in the experience provided on them; the advantages of both online and offline channels, where we focus on the importance of creating a mix of them with omnichannel strategies; we also talk about the best techniques to improve your customers loyalty; and finally we make a general view about the future of the retail sector.

Continue reading this interview with George Visvikis and enjoy his opinions.

Stefano Giorgio and the virtue of physical stores. Retail interview

Stefano Giorgi: “The virtue of physical stores is to offer physical contact with goods and people”

28 August, 2023/in Shopping malls /by Flame analytics

In this new interview we speak with Stefano Giorgi, Property Manager at Oriocenter. Stefano is convinced that physical stores are not going to disappear and bases his response on the fact that consumers ask for contact with the products and with the brand, what become the virtue of physical stores against online commerce.

This professional tells us about his vision for the future of the sector, and what it needs to stay successful, and consists on a mix of retail, service and amusement.

Do you want to know more about Stefano opinions on current situation in the sector? Continue reading this interview.

Luca Cappelletti: “Brands have to invested in digitalization and data collections and analysis”

21 August, 2023/in Retail /by Flame analytics

Today we speak with Luca Cappelletti, Country manager Italy and Switzerland at Natuzzi. Luca shares with us his opinion about the current situation of the retail sector, regarding physical and online channels. He highlights that the brick and mortar retail stores will not disappear but they need to invest in digitalization and improve to keep its position among the market.

Luca also highlights the importance of focus on the 5 fundamental pillars of retail: Place, Product, People, Price, Promotion. Buy he would include technology and discipline to make the perfect retail store.

Enjoy this interview!

Interview about offline retail with Marcelo Leccese, from Pandora.

Marcello Leccese: “Offline retail is the premium experience that retailers can give to consumers”

14 August, 2023/in Retail /by Flame analytics

In this new entry in the interview section, we introduce you to Marcello Leccese, Retail Store Manager at Pandora. Today we speak with this professional from the retail sector about the current situation that this sector is facing, focusing especially on offline retail. Marcello focuses on the importance of providing customers with the best shopping experience what involves investments on technology and a good after-sales program to keep clients loyal to the brand and satisfied with the service.

Stay here to enjoy this interesting talk with Marcello Leccese. Onward the interview!

We talk with Devil Perini about offline retail stores

Devil Perini: “Offline retail must evolve, investing in technologies”

7 August, 2023/in news, Retail /by Flame analytics

Today we speak with Devil Perini, Retail & Sales Consultant. We talk with this retail professional about the future of offline retail. He highlights that this bussines model will not disappear, but its sales will probably decrease in the following years.

Devil also mentioned the importance of investing in technologies and being aware of all the factors that influence retail performance on a day-to-day basis, such as staff training or the emotional experience offered within the retail store.

Enjoy the interview!

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