Regarding the current situation of the retail trade, its past and, above all, its future, we spoke in our interviews with all the experts in the sector. With them, we talked about how to achieve the desired loyalty of customers, how to generate optimal shopping experiences, innovations, trends and problems.
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Each expert gives us their vision and gives us their point of view on a sector that does not go through its best moment but that, at the same time, offers multiple opportunities for those who adapt to these new times. And, all agree that the physical store will not disappear, although it will have to reinvent itself to survive and the merger between the purchase and offline will mark the future of retail.
Barry Loughran: “I see retail elevating as long as the brand can keep up with customer needs”
Flame helps you to measure traffic at all touch points: passers-by, venue鈥檚 visits, floors, zones and much more. Consistently build conversion funnels and benchmark different venues to get to know hidden best practices while enhancing staff planning.
Jordi Farre: 芦The traditional physical store model has to change禄
In this new interview we speak with Jordi Farre, CEO and Founder of Pangea Retail. Jordi defends the permanence of the physical store as a means through which companies create connections and generate reactions with customers, after all, “human beings are gregarious animals that need physical connection“. The CEO of …
Ainhoa Oyarbide: 芦Avoiding customer effort and generating positive sensations is key for them to return禄
We interviewed Ainhoa Oyarbide Mendieta, Brand and Communication Director at Eroski. Don’t miss this opportunity of learning a little more about the current situation of the retail sector and what Ainhoa expects for the future.
…Manuel Molina: 芦Digital Transformation is a priority for the sector禄
We speak today with Manuel Molina, General Manager at Paradisus Princesa del Mar Resort & Spa. Manuel encourages us to be optimistic about the future of the sector and focuses on digital transformation to anticipate the expectations of tourists. Don’t miss this interview.
…Adri谩n Gonz谩lez: 芦Technology in our sector is in constant movement.禄
Adri谩n Gonz谩lez is General Manager at Sol Varadero Beach Meli谩 Hotel in Cuba.
…Miguel 脕ngel G谩lvez: “We take the satisfaction of our guests very seriously”
Miguel 脕ngel G谩lvez is General Manager at Hotel Duquesa de Cardona Barcelona and Duquesa Suites.
…Felipe G贸mez: “The key to gain real customer loyalty is by listening to their opinions”
Today we speak with Felipe GOMEZ, Director at La Croix Blanche de Sologne Hotel & Restaurant, in France, where hospitality and food & beverage sectors are back on track after Covid鈥檚 lock-down and restrictions. “Expectations are positive and increase every day”.
…Download free whitepapers about the world of retail, shopping malls, hotels, etc. Technological trends, good practices and much more.
In our whitepapers you will find information of interest, analyzed in depth. Documents with a current theme, corroborated by experts, with exhaustive data and an in-depth analysis of the retail sector, shopping centers or the Horeca sector. Download them now!