Here you will find a lot of information and interesting content that we have prepared for you. We have divided our content into topics to make it easier for you to find those that interest you the most.
Optimizing Your Store Layout for the Holiday Season: Using Analytics to Boost Engagement and Sales
Flame helps you to measure traffic at all touch points: passers-by, venue’s visits, floors, zones and much more. Consistently build conversion funnels and benchmark different venues to get to know hidden best practices while enhancing staff planning.
Rethinking Retail Brand Storytelling in the Age of the Metaverse
Anyone paying attention to tech advancements of recent years has likely heard of the metaverse. This is a virtual reality environment where people around the globe can experience life and interact with others in ways that they can’t in the physical world. Many experts see the metaverse as the next …
Retail Video Analytics – 8 Use Cases to Transform Your Stores
Video Analytics is an AI-based solution that processes digital video signals to perform security-related functions. It monitors, analyzes, and manages large amounts of video data using advanced algorithms and machine learning. These systems analyze video data and convert it into intelligent data that can be used to make profitable decisions. …
Jordi Farre: «The traditional physical store model has to change»
In this new interview we speak with Jordi Farre, CEO and Founder of Pangea Retail. Jordi defends the permanence of the physical store as a means through which companies create connections and generate reactions with customers, after all, “human beings are gregarious animals that need physical connection“. The CEO of …
Transform customer experience in your shopping center with Video Analytics
Shopping centers have emerged as one of the promising industries that has undergone significant digital transformation in recent years. Digital innovations have reshaped online shopping experiences as well as customer expectations in physical stores. The development of modern technologies like Cloud, AI, Machine Learning, and IoT has made the shopping …
Revenue Marketing: Why It Matters For Your Shopping Center In 2023
With their wide range of activities, from shopping to entertainment, in modern cities, it’s easy to see why shopping centers have been so popular in today’s cities and societies. After all, who wants to spend time running around town when you can find everything you need in one convenient location?
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Ainhoa Oyarbide: «Avoiding customer effort and generating positive sensations is key for them to return»
We interviewed Ainhoa Oyarbide Mendieta, Brand and Communication Director at Eroski. Don’t miss this opportunity of learning a little more about the current situation of the retail sector and what Ainhoa expects for the future.
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How Implementing A.I. in Retail Settings Can Benefit Employees
With new tech constantly emerging and evolving that drives us even further into a digitally controlled world, there is growing concern that robots and technology will render humans — or human labor — useless. However, these fears that machines will replace labor and service jobs are often unwarranted and exaggerated.
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Nina Kavaliova: «Technological innovation is linked to improving the customer experience»
Today we speak with Nina Kavaliova, Shopping Center Manager of the Diagonal Mar Shopping Center. Nina has a very positive vision for the future of this sector, in which offering a perfect customer experience that meets consumer expectations is essential, and for what technology means a great ally. Do you …
Flame in Porch: How to Increase Your Customer Service
Today, digitization is crucial for boosting the value of businesses. Because of this, developing a customer service plan is crucial for your business. Porch has assembled some experts (including Flame Analytics) in customer care if they are looking for suggestions on how to serve customers and expand their online and …
5 Actionable Tips to Take Your Retail Business to the Next Level
Stagnation is one of the most dangerous threats to any retail business – you need to constantly evolve and aim to deliver higher-quality services if you want to remain competitive. Unfortunately, it can be difficult to know exactly where to start, especially if you are new to the business world. …
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